Privacy Policy

Introduction

COMNVIEW ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and browser extension (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

• Account Information: When you create an account, we collect your email address. Passwords are securely hashed and never stored in plain text.
• Captured Content: When you use our extension to capture webpages, the captured HTML, CSS, images, and screenshots are stored on our servers to enable sharing functionality.
• Comments: Any comments or feedback you leave on captured previews.

Information Collected Automatically

• Usage Data: We collect information about how you interact with our Service, including pages visited and features used.
• Device Information: Browser type, operating system, and device identifiers.
• Log Data: IP address, access times, and referring URLs.

How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain the Service
• To enable webpage capture and sharing functionality
• To manage your account and provide customer support
• To send you updates, security alerts, and administrative messages
• To improve and optimize our Service
• To detect and prevent fraud or abuse

Data Storage and Security

Your captured content and account data are stored securely using industry-standard encryption. We use Railway for database hosting and Cloudflare R2 for file storage, both of which employ robust security measures.

While we implement safeguards to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With Your Consent: When you share a preview link, the captured content becomes accessible to anyone with the link.
• Service Providers: We use third-party services (hosting, analytics) that may process your data on our behalf.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.

Browser Extension Permissions

Our browser extension requires certain permissions to function:

• activeTab: To capture the content of the webpage you're viewing when you click the extension.
• storage: To store your preferences and authentication state locally.
• tabs: To access the current tab's URL and title for naming captures.
• pageCapture: To save webpages as interactive previews.
• scripting: To inject scripts for full-page screenshot capture.

The extension only activates when you explicitly click the capture button. It does not run automatically or collect data in the background.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data.
• Deletion: Request deletion of your account and associated data.
• Correction: Request correction of inaccurate data.
• Portability: Request your data in a portable format.

To exercise these rights, please contact us at support@comnview.com.

Data Retention

We retain your captured content according to your subscription plan (7 days for free accounts, 30 days for Pro, unlimited for Team). Account data is retained until you delete your account. You can delete individual captures at any time from your dashboard.

Cookies

We use essential cookies to maintain your session and authentication state. We do not use third-party tracking cookies or advertising cookies.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@comnview.com